Last updated: August 28, 2026
HomeFixIQ is an independent connection service. When you submit a request, we collect the information you provide, such as your name, phone number, ZIP code, description of the home issue, and related intake details.
We use submitted information to organize your request, respond to you, evaluate urgency, operate and improve the service, and—when appropriate—share your request with participating service providers that may be able to help.
We may share request information with participating providers for the purpose of responding to your inquiry. We may also use service providers that help us operate our website, forms, communications, analytics, and data storage. We do not promise that a provider will be available or that a match will be made.
If you provide a phone number and request help, you consent to being contacted about that request. Message and data rates may apply. You may opt out of text messages by replying STOP.
We use reasonable measures to protect submitted information, but no online system can guarantee absolute security. We retain information as reasonably needed to operate the service, resolve issues, and improve performance.
You may ask us to update or delete information you submitted, subject to legal and operational requirements.
HomeFixIQ is not an emergency service, insurer, restoration contractor, or substitute for a licensed professional or on-site safety assessment.
For privacy questions, use the contact method provided through HomeFixIQ.